A 99.9% Server Uptime
The primary advantage of setting up your very own shared web hosting system is that you don’t have to be worried about compatibility issues – you configure a given set of software apps in such a way as to be compatible with a given set of hardware elements. The outcome is something a whole lot more stable and reliable, since there are much less potential risks of failure. We’ve set up our cloud hosting system atop proven hardware components coupled with a seriously tweaked version of Security–Enhanced Linux so as to create an exceptionally secure home for your own personal sites.
That is why, with each of our shared web hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s essential to also build your own network infrastructure. That is why we built a custom internal network in all our data center facilities. Based on top–of–the–line Juniper switches and routers, our internal network allows for faster–than–the–blink–of–an–eye data transmission rates and is fully redundant.
In this way, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, no matter which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to curtail all possible risks with our cloud hosting plans and while we offer premium support, there are times when the client simply isn’t content with what we are offering. Or he has to switch to a more robust web hosting service, such as a VPS server or even a dedicated server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully happy, we will give you a reimbursement.
24/7 Technical Support
We have conscientiously chosen each individual member of our 24x7 support team to make certain that we can provide the very best client support that you can possibly get. Each one of our tech support engineers has many years of experience dealing with hosting accounts behind his back, hence they know what they are doing. Besides, they’re available 24x7 – you can get in touch with them at any time and they will reply back to you as quickly as possible.
Their average response time is under twenty minutes, while with other web hosting distributors you are forced to wait for days. Plus, we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be answered within 60 minutes.