Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You’ll find almost all the answers to your questions in the user–friendly Help Center section incorporated into your Web Site Control Panel. It features an enormous knowledge base with commonly asked questions and exhaustive help articles contributed by our skilled technical support staff.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly display how you can rectify a common problem connected to your shared web hosting plans account. You will find the educational videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer service with a 60–minute ticket response guarantee. Our team of qualified techs will be available to you to respond to all the queries that you could possibly have. During off–peak hours, a response will be supplied in even less than twenty minutes.